1. Introduction
We at Rise Creatives respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003 and European Communities (Data Protection) Regulations 2001. This privacy statement outlines how we collect information about you, what we disclose, how we use and maintain such information. By providing Personal Data to Rise Creatives via the website or otherwise you consent to the collection, use and disclosure of your Personal Data. Naturally, if you are not happy with the Rise Creatives website privacy statement you should not provide Rise Creatives with any Personal Data through the website or otherwise.
By providing Personal Data via the website or otherwise you are accepting the terms of this website Privacy Statement. Any external links to other websites are clearly identifiable and we are not responsible for the content or privacy statements of these other websites.
2. Personal Data
When a Customer (purchaser of products sold on Rise Creatives) or Seller (maker of the products sold on Rise Creatives) registers at Rise Creatives.com and shoponrise.com we ask for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information.
We may also collect information via online forms, emails, surveys, forums, telephone, direct mailing or other contact methods. We keep a record of all correspondence to Rise Creatives, including orders and returns.
3. Non-Personal Data
Like many websites Rise Creatives gathers statistical and other analytical information on an aggregate basis for all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you such as, demographic information, browser type and other anonymous statistical data involving the use of our website.
We may also use cookies to gather information regarding your visit to our site. A cookie is a small text file that a website can send to your computer's browser. Its purpose is tell a website when a user is re-visiting the site. Their ability is limited to containing and transferring to the website as much information as the users have disclosed to that site. Cookies can't read or interfere with other information saved on your hard drive.
Most computers are set up to automatically accept cookies. However, you can reset your browser settings to refuse cookies, or alert you when a cookie is being sent so you can choose whether or not to accept it. However, this can affect your shopping experience on our site.
4. Customer - Why we collect this information?
- To identify you as a registered customer and to make your shopping experience on Rise Creatives as smooth and as simple as possible.
- To pass your order details to the relevant Seller so that your order can be filled.
- To quickly and efficiently deal with any queries or problems you may have.
- To send relevant information to personalise your shopping experience.
- To develop and improve Rise Creatives business activities by analysing shopping habits, trends and styles.
- For research purposes.
- For technical administration of the site. We use the Non-Personal Data gathered from our visitors to our website to get a better understanding of our visitors and to help better design and organise our website. The types of Non-Personal Data we collect include, type of web browser used by a visitor, demographic details, number of pages viewed and number of visitors.
- To provide you with information on discounts, offers, new products, new Sellers and news.
5. Sellers/Members – Why we collect this information?
- To create your portfolio web space and your shop.
- To contact you regarding your monthly invoice and for payment of work sold.
- To send a bi-monthly newsletter from which you can opt out if you wish.
- To contact you in connection with your membership of Rise Creatives.
- To orgainse return of items sold.
This information is stored securely and in accordance with Data Protection Acts 1988 and 2003 and European Communities (Data Protection) Regulations 2001.
6. Disclosure of Information to Third Parties
Personal information will only be disclosed to employees of Rise Creatives on a need to know basis and for use in accordance with the terms of this policy.
Only information necessary to dispatch your order i.e. name, address and order details will be forwarded to relevant Sellers so that they can process and dispatch your order. Sellers do not have permission to use your data for any other purpose other than to dispatch your specific order.
We may provide Non-Personal Data to third parties, where such information is combined with similar information for other users on our website. For example, we might inform third parties regarding the number of individual users who visit our website, the demographic breakdown of visitors to our website, or the activities that visitors to our website engage in while on our website.
As we use a third party (MailChimp) to create and distribute our newsletter your data (last name, first name and email address) will be stored on their servers for distribution of our newsletter. Should you no longer wish to receive our email newsletter you can opt out by clicking on the unsubscribe link at the bottom of the newsletter.
Rise Creatives allows third parties such as advertisers, PayPal, commercial partners, sponsors and other similar parties to offer their services to visitors of the website. Rise Creatives are not responsible for the actions or policies of these third parties and we recommend you read the privacy policies of these third parties before providing them with any Personal Data. Also Rise Creatives does not have any access or control over our third parties’ cookies or data collection practices.
We will not disclose your Personal Data to third parties, save as required by law.
7. Unsubscribing to the Rise Creatives newsletter
If you do not wish to receive the Rise Creatives newsletter you have the option to opt out. You will find this option at the end of the Rise Creatives newsletter. Once you unsubscribe you are automatically removed from our newsletter database.
8. Emails
We may send emails to existing customers or prospective customers who have enquired or registered with us regarding products or services provided by us. These emails are clearly marked as originating from us and will give you the option to opt out from any future emails. Such instructions will be found at the end of the email.
With regard to administrative emails please note if you choose to opt out of these emails, those notices will still govern your use of the Rise Creatives website and service and you are responsible for reviewing such notices for changes, when they are published on the website.
9. Sale of Business
We reserve the right to transfer information including Personal Data to a third party in the event of sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our business provided that the third party agrees to adhere to the terms of the Rise Creatives’ website privacy policy and provided that the third party only uses your Personal Data for the purpose that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt out.
10. Security
The Personal Data you provide to us is held on secure servers hosted by our Internet Server Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps including appropriate technical and organised measures to protect your Personal Data.
We do not collect credit card information or other payment methods via our websites. All transactions are completed via a third party online payment-processing engine (PayPal) to ensure maximum protection for your account information.
You can also take measures to protect your data. Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to log out and close your browser window when you have finished your work. In addition, you may be asked by the browser to save your username and password for future visits we recommend you say No particularly in a public space. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will make every effort to ensure its security on our systems.
11. Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from the database please email us at info[at]Rise Creatives[dot]ie or contact us at the address or telephone number at the bottom of this privacy statement. (Any such data-related request may be subject to the prescribed fee.)
12. Changes to the Website Privacy Statement
Any changes to this website Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. Continued use of the website after any modifications are made to the Privacy Statement constitutes your acknowledgement of the modified Privacy Statement and agreement to abide and be bound by the modified Privacy Statement. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we can use your information in the new manner.
13. Retention of information
Please note that any information that you provide will only be held for as long as necessary for the purpose for which it was provided.
14. Contact Information
If you wish to contact Rise Creatives, you can email us at info[at]Rise Creatives[dot]com in the first instance or call us on 353 (0) 872703890 between 9.00 am and 5.30 pm Monday to Friday. We are based in Kinnegad, Co. Westmeath if you would like our postal address please contact us by email or phone.
